Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with the site? This page covers the ways to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact the Sites Not On Gamstop team is by email at [email protected]. Send us as much detail as you can — which page you're referring to, which casino it concerns, and what you'd like us to look at — and we'll get back to you as soon as we're able to.
We read every message that comes in, though response times can vary depending on the volume of enquiries we're dealing with at any given time. We'd ask for a bit of patience if you don't hear back straight away.
What we can help with
- Corrections or updates to information on our non GamStop casinos comparison page
- Questions about how we assess and rank the sites we cover
- Reports of broken links, out-of-date offers, or details that no longer match what a casino is actually advertising
- General feedback on the site, its content, or how useful you found a particular review
- Enquiries about our terms and conditions or how the site operates
What we can't help with
We're an independent information and comparison site — we don't operate any of the casinos listed here, and we can't process deposits, withdrawals, account verification or complaints on a brand's behalf. If you're having a dispute with a casino, that needs to go directly to the operator's own support team, and from there to whichever licensing authority governs their operation, since most sites not on GamStop are licensed outside the UK and fall under a different regulator than UKGC-licensed operators.
Equally, we're not a treatment service. If you're finding gambling difficult to control, our Responsible Gambling page has information on support options, and it's worth reading before making any decisions about further play.
Before you get in touch
A few things worth checking first, since they answer most of the questions we receive:
- If your question is about how self-exclusion schemes work or how they differ from what these casinos offer, our main comparison page covers GAMSTOP and how these sites sit outside it.
- If you want to know more about who writes and checks our content, see our About Us page.
- If your query concerns a specific bonus term, wagering requirement or payment method, check the operator's own terms first — offers such as those from Betmica, Kikibet or Betninja can change without notice, and the operator's site is always the final word on current conditions.
A note on commercial relationships
Sites Not On Gamstop may earn a commission when readers sign up to a casino through links on this site. This doesn't influence how we rank or describe any operator, and it has no bearing on how enquiries sent through this contact page are handled.
Age and eligibility
This site and the casinos it covers are intended for adults aged 18 and over. If you're contacting us on behalf of someone under 18, or with concerns about underage access to any site listed here, please say so clearly in your message so we can prioritise it appropriately.